Hot 60's Privacy Policy — Your data, our responsibility

Hot 60 (https://hot60.bet) is an international-standard online Sports Betting and gaming platform serving users in Bangladesh and beyond. We believe every user has full ownership of their personal data — and that belief is the foundation of this Privacy Policy.

This Privacy Policy clearly sets out what personal information Hot 60 collects, how it is used, how it is stored, and what rights you have as a user. By using the Hot 60 website or app, you are considered to have fully accepted this Privacy Policy.

This policy applies to all of Hot 60's digital platforms — including the website, mobile app, live chat, and any other channel through which you contact us. If you have any questions, reach us at support@hot60.bet.

Hot 60 only collects information that is necessary to provide services, ensure security, and meet legal obligations. Collecting excessive or unnecessary data goes against our policy.

Data collected directly from you

Automatically collected data

Certain information is collected automatically when you use the hot 60 platform. This is necessary to maintain service quality and monitor platform security.

• IP address & device type
• Browser type & operating system
• Time spent on the platform and which pages you visited
• Login Date & Time
• Betting & Gaming Activity Logs

Hot 60 uses the information it collects solely for specific, legitimate purposes. Your data is never used for anything unlawful or unethical.

1. Account Management: For registration, login, password recovery, and account verification.
2. Service delivery: For processing betting, gaming, deposits, and withdrawals.
3. Security Assurance: To prevent fraud, money laundering, and unauthorized account access.
4. Customer support: To resolve your complaints or queries.
5. Legal compliance: To comply with applicable laws and regulatory requirements in relevant jurisdictions.
6. Service Improvement: To analyze user experience and improve the platform.
7. Promotional communications: To inform you about promotions and offers, where you have given your consent.

Hot 60 does not generally share your personal data with third parties. In specific circumstances where sharing is necessary, only the minimum required information is provided.

Data sharing scenarios

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the data necessary to process transactions. These third parties have their own privacy policies.
• Identity verification services: As part of the KYC process, information may be shared with authorized verification agencies.
• Law Enforcement Agencies: Hot 60 may be required to disclose information as part of a court order or lawful legal process.
• Technology Service Providers: Trusted partners are used for hosting, cloud storage, and cybersecurity services, all operating under strict confidentiality agreements.
• Business transfers: In the event of a change to Hot 60's business structure, user data may transfer to the new owner along with other assets, but this Privacy Policy will remain in effect.

The hot 60 website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

Cookie type

• Essential cookies: These cookies are essential for maintaining login sessions and keeping the platform running properly. They cannot be disabled.
• Functional Cookies: These cookies remember your language preferences and settings.
• Analytics cookies: Used to understand which pages users visit. This data is entirely anonymous.
• Marketing Cookies: Used to show relevant promotions. You can opt out at any time.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

Hot 60 employs industry-standard technical and administrative measures to protect your data. Our security team monitors systems 24/7 to detect and prevent any potential threats.

• 256-bit SSL/TLS encryption: All data transfers occur through encrypted channels.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
• Access control: Only authorised personnel within Hot 60 have access to sensitive data.
• Regular Security Audits: Regular penetration testing and audits are conducted by third-party security experts.
• Data Backup: Critical data is backed up regularly to prevent loss in the event of an unexpected incident.

Hot 60 retains your data only for as long as necessary. Once no longer needed, it is securely deleted or anonymized.

• Active account data: Retained for as long as the account remains active.
• Transaction Information: Retained for 5–7 years in accordance with financial regulations.
• KYC Documents: Retained in accordance with regulatory requirements.
• Closed Account Data: Even after account closure, certain data may be retained for a specified period as required by law.
• Marketing information: You are removed from marketing lists immediately upon opting out.

Every registered user on the Hot 60 platform has fundamental rights over their own data. We fully respect these rights and are committed to responding promptly to any request.

To exercise any of these rights, email us at support@hot60.bet. Hot 60 will respond to your request within a maximum of 30 business days. In some cases, identity verification may be required.

Hot 60 is a platform strictly for adults. Registration by anyone under the age of 18 is strictly prohibited. hot 60 does not knowingly collect personal information from minors.

Date of birth is verified at the time of registration and confirmed through the KYC process. If it is found that a minor has created an account using false information, that account will be immediately closed and all associated data will be deleted.

Hot 60 is an international platform. In some cases, your data may be stored or processed on servers located in other countries. In all such cases, Hot 60 ensures that the same standard of data protection is maintained.

• All international data transfers are carried out over encrypted connections.
• Third-party server providers comply with international data protection standards.
• User data is never transferred to any insecure or unreliable jurisdiction.

Hot 60 may update this Privacy Policy from time to time. Revisions may occur due to changes in law, the introduction of new services, or technological developments.

Users will be notified by email or via the platform when significant changes are made. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions, complaints, or data-related requests regarding this Privacy Policy, please get in touch with us. Hot 60's privacy team is available 24/7, seven days a week.

• Email: support@hot60.bet
• Live chat: Click the icon at the bottom right of the website.
• FAQ: FAQ
• Responsible Gaming: Responsible gambling guidelines